What services are provided at Best Clipping Masking?
Best Clipping Masking is a digital image processing service provider. We provide digital image services which include, but are not limited to, the following:
- Image editing
- Image manipulation
- Pre-press work
Visit our Home page and services page to get an overview of all our services.
How long does it take?
Here we value time and quality. Our professional team works with dedication and we usually provide a finished product within 24 hours. However, the time of delivery is directly dependent upon each service and the amount of work associated with it.
Can I apply for trial work?
Yes you can! If you have many images to process, and before you confirm the order you want to check the quality by having one or two image done, please let us know
How do I send and receive my images?
We have tried our best to setup an easy and flexible upload/ download method. So, you can send and receive your images in three different ways.
FTP account: If you are familiar with FTP, just send a request for an FTP account and we will create it for you within an hour. You can also use your own FTP account if you have any. In such case simply let us know your login details and we will collect your images automatically, whatever the balk size are because We use the server with unlimited disc space and your account or FTP is set to unlimited as well. So, you can upload any amount of file/ file size you want.
When a large number of files are to be uploaded, FTP server is the ultimate choice. When the client applies for FTP account information, Best Clipping Masking will e-mail the FTP User Name, Password and other related information. This information is personalized, highly confidential and will be shared between the client and the Best Clipping Masking staffs only. Thereafter, the filezilla is downloaded for Windows user, or Fetch Soft works when MAC is used, and then the FTP address, password, and username are entered that are provided in the email.
Email: You can also send your images by email if it is only a few and within your email attachment allowance limit (usually 10MB).
Others: Dropbox , YouSendIt
Is my FTP account safe and secure?
Yes, you can rest assured. We create individual FTP accounts for every single customer with unique username and password
What file type can I send you?
We accept any type of file. It could be JPG, TIFF, PSD or EPS even RAW/NEF Pictures, we recommend that you should send JPG file if it is okay with your end requirement, but of course this is entirely up to you.
What format will the completed files be?
It depends on your requirement. We provide any kind of format you ask.
Will you use my images for commercial purposes?
Absolutely not in any situation.
How do you decide Image complexity for pricing?
Total working time what an expert hand requires to complete the whole work.
What about pricing?
Pricing is depends on Image/Design complexity and amount. We offer Discount/Flat rate for bulk orders. For emergency delivery Price is a little bit high
What are special facilities for Regular Clients?
We try our best to serve our regular Clients. We offer Flat rate, Fixed and tight TAT, Bank transfer facility.
What is your turnaround time?
Turnaround time depends on the complexity level of your images and the quantity. We let you know the turnaround time along with the quotation once we receive your images. Generally we provide 24 Hours TAT. Please let us know whichever TAT you need. Here is our basic turnaround time: 6 hours, 12 hours, 24 hours, 48 hours and 72 hours.
What is your payment term?
You don’t need to pay before your job is finished. You pay once you receive the completed images and are happy with the quality.
How do I pay you?
Once a batch of work is completed, we send you an invoice (if needed). We accept payment through PayPal so you can pay with your PayPal account, MasterCard, Maestro, Visa, Visa Electron, American Express, Solo or Direct Debit. You can also transfer money to our bank account.
Can I pay monthly for your service?
Yes, if you send us regular work, we don’t ask you to pay on every job, instead you can pay monthly. In that case we maintain just one invoice with all the different job details. Each time you place an order, we make an entry to the invoice with all its details including date, batch number, quantity, job description, price etc. So when you make a payment, you can take a look at the invoice to see weather everything is okay. In this case we prefer bank account.